Summit A•R — Employee Reimbursement Collections

Recover what you’re owed without burning bridges.

Protecting employers since 1996.

“Trusted by finance, manufacturing, healthcare, logistics, SaaS, and more.”

Why Leading Businesses Choose Summit A•R

As the only nationwide collection agency with a dedicated team exclusively doing employee reimbursement collections, we recover what is owed while protecting the goodwill you’ve built. Our respectful approach replaces threats with a proven process that gets paid while keeping relationships intact for the future.

Relationship-Safe Collections

No harassment or intimidation

We don’t use aggressive or unethical tactics. Your reputation stays intact.

Specialists in reimbursement debt

Our collectors have 10+ years of experience in B2B and employee reimbursement cases.

Skip tracing that finds decision makers

A licensed PI leads our investigative team to verify contacts, locate principals, and surface assets.

Results that matter

We’ve recovered many millions for employers of all sizes. Our recovery rates are often nearly double the industry average.

Proven and complaint-free

Our no-complaint policy is reflected in our A+ BBB rating.

Always-on visibility

Use the secure client portal to place new accounts, track progress, and download custom reports anytime.

Relationship-Safe Collections

No harassment or intimidation

We don’t use aggressive or unethical tactics. Your reputation stays intact.

Specialists in reimbursement debt

Our collectors have 10+ years of experience in B2B and employee reimbursement cases.

Skip tracing that finds decision makers

A licensed PI leads our investigative team to verify contacts, locate principals, and surface assets.

Results that matter

We’ve recovered many millions for employers of all sizes. Our recovery rates are often nearly double the industry average.

Proven and complaint-free

Our no-complaint policy is reflected in our A+ BBB rating.

Always-on visibility

Use the secure client portal to place new accounts, track progress, and download custom reports anytime.

Our Step-by-Step Process

Step 1 — Onboarding & Account Review

We learn your goals, credit policy, debtor profiles, and acceptable terms. We align on tone, timelines, and reporting.

Step 2 — Verify, Locate, and Prepare

We validate balances, documents, and contacts. Our PI-led team completes skip tracing where needed.

Step 3 — Diplomatic Multi-Channel Outreach

Phone, email, and mail sequences begin the same business day in most cases. We keep it respectful, persistent, and documented.

Step 4 — Negotiate, Document, & Secure Payment

We work toward payment in full or structured plans, then manage follow-ups, reminders, and confirmation.

Step 5 — You Approve, We Remit

You stay in control of settlement parameters. Funds flow and records are updated in your portal.

“You will have full transparency throughout the entire process.”

Our Step-by-Step Process

Step 1 — Onboarding & Account Review

You upload invoices and agreements. We align on tone, timelines, and settlement parameters.

Step 2 — Verify, Locate, and Prepare

We validate balances and documents, confirm contacts, and use PI-led skip tracing where needed.

Step 3 — Diplomatic Multi-Channel Outreach

Same-day phone, email, text and mail sequences begin. Outreach is respectful, persistent, and fully documented.

Step 4 — Negotiate, Document, & Secure Payment

We work toward payment in full or structured plans, then manage reminders and confirmations.

Step 5 — You Approve, We Remit

You stay in control of settlement terms. Funds flow promptly, and records are updated in your portal.

“You will have full transparency throughout the entire process.”

What Clients Say

Alexander Debelov
2 weeks ago
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Look, I’m no fan of collections agencies trying to pin and pinch you, but I have to admit that Stephanie at Summit AR did a phenomenal job. She went above and beyond to get me the documents I needed to get back in good standing with my car rental company. Overall, I had a very pleasant and surprisingly great experience working with them.
Jalynn Williams
2 months ago
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I had Nate as my representative and throughout the entire process he was professional, kind, and funny. I’ll be honest, I was nervous because I never had to deal with debt collectors before but he had made the process very easy! On our last call, today, I had let him know that I wanted to leave a review for him since I thought he was awesome. Luckily, I was able to pay off my debt in 3 months rather than 6! Awesome job to you Nate and keep up the amazing work that you do.
Michelle Tasman
A month ago
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Lisa from the communications team was unbelievably helpful. She took the time to communicate with with, and help me find a resolution - and did the right thing. She could teach a course on how to provide excellent customer service. Extremely professional and timely. She did what she said and said what she did. Give her a raise and a promotion. She deserves it!!
Humble
5 months ago
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I had an outstanding experience with Tammy Lewis at Summit Account Resolution. Tammy is not only incredibly understanding and knowledgeable, but she also excels at problem-solving. She takes the time to understand each situation and finds effective resolutions quickly. Tammy is truly the best in the industry, and I highly recommend her services!
Dino borghi
6 months ago
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I had an unbelievable experience with Kari at Summit Account Resolution. Kari was efficient and incredibly understanding about my situation. She resolved everything within 10 minutes Kari is truly the best in the industry, and I highly recommend her services! Ask for Kari, she will get it done for you.

Summit A•R vs. Typical Collection Agencies

Feature Summit A•R Typical Agencies
Specialized Team doing nothing but ERC collections?
Yes
No
No-complaint policy, A+ BBB rating
Yes
Varies
Licensed PI-led skip tracing
Yes
Rare
Collectors with 10+ years average experience
Yes
Varies
Transparency via 24/7 client portal
Yes
Limited
Aggressive or harassing tactics
No
Sometimes
Recovery rates vs. industry
Nearly 2x in most cases
Industry average

The Summit P.H.D. Commitment

Preserve Human Dignity is our operating system. Even in tough cases there is a person on the other end. Treating people with dignity increases cooperation, improves recovery, and protects your brand.

Beyond Commercial Collections

We also handle consumer, medical, dental, and other debt types. If you need a single placement or want to outsource aged receivables to reduce costs, we can help.

Book Your Call Today

FAQ

How do you price your services?

We work on a contingency basis. That means there are no upfront fees—you only pay when we successfully recover funds. Pricing depends on the age of the account, balance size, and volume of placements.

Can you tailor the approach to our policies and industry?

Yes. We align with your company’s credit policies, tone, and goals during onboarding. Our collectors adapt outreach to fit your industry and brand voice.

What if a former employee refuses to pay?

If standard outreach and credit reporting don’t resolve the case, you decide whether to escalate. We can coordinate legal action through our attorney network, but only with your written approval. You stay in control of all costs and decisions.

Do you support post-recovery retention?

Yes. We offer programs to help you manage aged receivables and prevent future losses. Many clients outsource ongoing reimbursement and employee-related recovery to us for efficiency.

What makes you different from traditional agencies?

We use our P.H.D. philosophy (Preserve Human Dignity) to recover respectfully. No harassment, no intimidation—just proven, compliant methods. We have a specialized team doing nothing but former employee collections. That’s why our recovery rates are nearly double the industry average, with zero complaints.

Do you require long-term contracts?

No. You can place one account or hundreds. There are no minimums, lock-ins, or hidden fees.

Can you handle difficult industries or geographies?

Yes. Our PI-led skip tracing and experienced collectors allow us to handle hard-to-reach debtors across multiple industries and states.

What kinds of reimbursement debt do you handle?

We recover tuition/continuing education reimbursements, relocation costs, overpaid salary, unauthorized expenses, uniform fees, commission recalls, and more. If it’s tied to an employee reimbursement obligation, we can help.

How transparent is the data I will see?

You get 24/7 access to our secure client portal. You’ll see payment activity, case status, custom reports, and account notes—all updated in real time.

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