7 Reasons Why You Can Trust Us with Your Collection Needs
Categorised in: Our Blog
Whether you’re a sole proprietor, a small business, or a large company, you may need to partner with a debt collection agency to collect lost revenue. But finding a reliable agency can be challenging. Not only are you trusting them with your account but you’re trusting them with your reputation.
If you’re looking for the nation’s most trusted collection agency – then look no further than Summit A*R. We’re a team of skilled professionals that serve many industries, including consumer, commercial, medical, dental, veterinary and more. Here are a few reasons why you can rely on us for your collection needs:
#1 We Have a Wealth of Experience
We entered the business over 20 years ago and quickly realized that debt collection was in our blood. We’ve been on the front lines since then. We’ve seen many agencies come and go but we’ve continued to serve our clients with respect and integrity. Our experience has helped us in challenging situations.
#2 We Get the Job Done
Statistically, debt grows harder to collect with time. That’s why you need to start the recovery process as soon as possible. Even if the debt is older, get in touch with us to see how we can help. We’re happy to say that we’ve recovered some particularly difficult debts in our 23 years as a collection agency.
#3 We Take a Diplomatic Approach to Collection
Whether you’re owed money by a customer or a company, it’s important to take a diplomatic approach to debt collection. Not only do shady tactics make debt harder to recover, but they can also result in legal problems. It’s important to preserve relationships – otherwise, you may lose a customer and damage your reputation.
At Summit A*R we follow a “P.H.D. Philosophy” (Preserve Human Dignity). This means that we treat people with dignity and respect. It’s a misconception that debt collection agencies need to be aggressive to be successful. Our stern but friendly approach works. At Summit A*R we boast twice the national recovery rate across a broad range of industries and debt types.
#4 We’re Reputable
Our name carries weight. Usually, an official demand letter from our agency is enough to convince a customer to pay what they owe. For more stubborn accounts, we used skilled negotiation to recover your revenue. Once a customer realizes that their credit rating could be adversely affected, they clear their dues. Remember, businesses also have credit scores. Having a bad credit rating can affect their financial capabilities. To avoid being reported, many pay their debts.
We also have an A+ ranking from the Better Business Bureau (BBB). This score is given to businesses that maintain an excellent reputation. Any business with the A+ ranking must have at least 97 points out of a 100, should stay compliant, and must address complaints promptly by working with the BBB.
We’re also affiliated with ACA International and the International Association of Commercial Collectors. Both trade groups promote good values in the debt collection industry such as integrity, respect, responsibility, education, leadership, and ethics.
We’re also proud to have earned good reviews. You can check our website for testimonials from customers and debtors alike. You can also get in touch with us for references.
#5 You Can Contact Us Easily
At Summit A*R we believe in being approachable. Our team of experts are standing by to assist you. You can request a callback through our contact page, phone us or email us. Old-fashioned clients can also send us mail. Remember, there’s no cost or commitment required for the initial consultation.
After we discuss the specifics of your case with you, we can strategize a plan to meet your organization’s recovery needs.
#6 We Believe in Accountability
Unlike other agencies that may charge a fee upfront or demand a certain number of accounts, we have no mandatory minimums, nor do we ask for payments upfront. No firm is too big or too small to partner with us. We work on a contingency basis – we only get paid if we recover your revenue.
Our percentage depends on various factors, including the type of debt, the balance size, and more. Typically, our contingency fee is anywhere between 7.5% and 50%.
Once your claim is filed, it’s entered into our system immediately. The debtor is informed via phone and mail. In case we’re unable to reach the debtor, we can locate them with the help of our skip tracing department. Here, our team led by licensed private investigators can track down your customer and their assets using our state-of-the-art facilities.
Some accounts can be cleared within a few days, while others may take longer. Our goal is to collect the debt in 90 days. Once your money is recovered, it’s deposited into a state-regulated client trust account. Your net sum is then sent to you on the 10th of the following month.
You can easily keep track of your account through progress reports on the client online access page. We also assign an account manager to you in case you have any questions or concerns. Call us to learn more about how we do things differently and how we can help put you back in the black.
#7 We Are Well-Versed in Local State Laws
You may be unable to recover your revenue if you partner with an agency that’s unfamiliar with your state’s collection laws. Doing so may waste your time and render the debt irrecoverable. At Summit A*R, we know how things work in every state. For example, we’re the consumer collection agency Minnesota relies on because we know that time is of the essence in The North Star State when recovering payment from a debtor.
Being familiar with interest rates, the statute of limitations, bad check laws, garnishment exemptions, and bond and licensing rules, allows us to achieve results quickly and effectively. For more information on local laws, guidelines, and statutes of limitations, check our state resource center.
These are seven good reasons why you can place your trust in Summit A*R. We understand that trust is a two-way street. That’s why we reciprocate by being open and honest with our clients. We also believe that you deserve to be paid for your products and services. That’s why we do our best to use our skills, resources, and experience to recover your revenue.